Shipping policy

1. Processing Time:

Most orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your payment confirmation. You will receive another notification when your order has shipped.

2. Shipping Rates:

Shipping charges for your order will be calculated and displayed at checkout.

3. Shipping Methods:

We offer various shipping methods to meet your needs, including standard and expedited options. The available shipping methods will be presented during the checkout process.

4. Delivery Time:

Delivery times may vary depending on your location, chosen shipping method, and other factors. Please note that these are estimated delivery times, and actual delivery times may vary.

5. International Shipping:

We currently do/do not offer international shipping. If we do, please note that additional customs duties and taxes may apply to international orders. The recipient is responsible for these fees.

6. Order Tracking:

Once your order has shipped, you will receive an email with tracking information. Please allow 24-48 hours for the tracking information to update.

7. Lost or Stolen Packages:

Art By Helen Grossman is not responsible for lost or stolen packages. Please ensure that the shipping address you provide is secure. If you believe your package is lost or stolen, please contact the shipping carrier.

8. Returns:

For information on returns, please refer to our Return Policy page.

9. Address Accuracy:

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

10. Shipping Restrictions:

Some products may be subject to shipping restrictions due to size, weight, or other limitations. Please review the product description for any specific shipping restrictions.

11. Contact Us:

If you have any questions about our shipping policies, please contact us at ArtworkByHelenG@Gmail.com.